Privacy Policy

1. Who we are

IMHIO is an independent AI transformation and execution partner. This privacy policy explains how we collect, use, and protect personal data when you visit our website or engage with our services.

For privacy-related questions, contact us at contact@imhio.com.

2. What data we collect

We collect the following categories of personal data:

• Contact form submissions: name, email address, company name, role, message content, and optional timeline information.
• Website usage data: pages visited, referral source, browser type, and device information. We do not use tracking cookies for advertising purposes.
• Email correspondence: any data you provide when contacting us directly via email.

3. Why we collect it and lawful basis

We process personal data for the following purposes:

• Responding to inquiries (legitimate interest): to reply to your contact form submissions and email messages.
• Service delivery (contractual necessity): to deliver services when you engage with us professionally.
• Website operation (legitimate interest): to maintain website functionality, security, and performance.

4. Data retention

Contact form submissions and related correspondence are retained for as long as necessary to respond to your inquiry and for a reasonable period afterward for our records. Typically, inquiry data is retained for up to 24 months after the last interaction.

Website usage data is retained in aggregated, non-identifying form and is not linked to individual visitors.

5. Third-party processors

We may use the following categories of third-party service providers to process data on our behalf:

• Hosting providers: for website hosting and infrastructure.
• Email services: for managing email correspondence.
• Analytics tools: for understanding website usage patterns in aggregate.

We do not sell personal data to third parties. We do not share personal data with third parties for their own marketing purposes.

6. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate personal data.
• Erasure: request deletion of your personal data where we no longer have a lawful basis to retain it.
• Restriction: request that we restrict processing of your personal data.
• Objection: object to processing based on legitimate interests.

To exercise any of these rights, contact us at contact@imhio.com. We will respond within 30 days.

7. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures are proportionate to the nature and sensitivity of the data processed.

8. Changes to this policy

We may update this privacy policy from time to time. Material changes will be noted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.